Privacy Policy
Last updated: February 10, 2026
1. Introduction
TryApprove ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address when you sign up or log in via magic link.
- Agency Information: Agency name, logo, and brand color during onboarding.
- Project Data: Project titles, descriptions, client email addresses, task details, attachments, comments, and feedback you create within the Service.
- Communications: Any messages or feedback you send to us directly.
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on the Service.
- Device Information: Browser type, operating system, device identifiers.
- Log Data: IP address, access times, referring URLs, and error logs.
- Cookies: Session cookies for authentication and preferences. See our Cookie Policy for details.
3. How We Use Your Information
- To provide, operate, and maintain the Service.
- To authenticate your identity and manage your account.
- To send transactional emails (magic links, portal invitations, task notifications).
- To improve and personalize your experience.
- To monitor usage and detect security issues.
- To comply with legal obligations.
4. Data Sharing & Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Third-party services that help us operate (e.g., Supabase for database/auth, Resend for email delivery). These providers are bound by contractual obligations to protect your data.
- Your Clients: When you share project content via the client portal, the information you mark as visible will be accessible to anyone with the magic link.
- Legal Requirements: If required by law, regulation, or legal process.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law. Magic link tokens automatically expire after 30 days.
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS/SSL), encrypted data at rest, row-level security policies on our database, and secure authentication via magic links (no passwords stored). See our Security page for more details.
7. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data.
- Rectify inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to or restrict processing of your data.
- Data portability — receive your data in a structured format.
- Withdraw consent at any time.
For GDPR-specific rights, see our GDPR Compliance page.
8. Children's Privacy
The Service is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on the Service or sending you an email. Your continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@tryapprove.com.